At Live by Faith 1:9, every item is made to order with care. Because each garment is produced specifically for your order, please review our policy before purchasing.

Order Changes & Cancellations

Orders may be modified or canceled within 12 hours of purchase.

After this period, production may have already begun and orders cannot be canceled, modified, or refunded except in cases of defective, damaged, or incorrect items.

Returns

We accept returns within 14 days of delivery for eligible items that meet the following conditions:

• Item is unworn, unwashed, and unused

• Item is free of odors, stains, pet hair, and damage

• Item is returned in its original condition

• Proof of purchase is provided

Items that do not meet these requirements may not qualify for a refund or exchange.

Exchanges

If you need a different size, please contact us within 14 days of delivery.

Exchanges are subject to product availability and the item must meet all return eligibility requirements listed above.

Customers are responsible for any return shipping costs associated with size exchanges unless the exchange is due to an error on our part.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Customized or personalized products

• Final sale items

• Gift cards

• Products showing signs of wear, washing, alteration, or misuse

• Items returned outside the return window

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• A description of the issue

• Clear photos showing the problem

Upon review, we may offer a replacement, exchange, store credit, or refund at our discretion.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

If approved, refunds will be issued to the original payment method within 5–10 business days.

Please note:

• Original shipping charges are non-refundable.

• Any expedited shipping fees are non-refundable.

• Refund processing times may vary depending on your financial institution.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item was received damaged

• The item was defective

• The wrong item was sent

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Local Delivery Orders

Customers using our local delivery service within Carson City, Nevada should inspect their order upon receipt.

Any issues involving damaged, defective, or incorrect items must be reported within 7 days of delivery.

Product Variations

Product images displayed on our website and promotional materials are for illustrative purposes only.

Actual product colors, print placement, sizing, and appearance may vary slightly due to screen settings, lighting conditions, garment manufacturing, and production processes. Minor variations are not considered defects and do not qualify for returns or refunds.

Questions

If you have questions regarding a return, exchange, cancellation, or refund request, please contact us through our Contact Page and include your order number for faster assistance.